POS Malaysia Berhad is the nation’s postal service provider and has a network of more than 1,000 touch points with presence across the country, encompassing post offices, Pos Mini, PAM (Pos Automated Machines), Pos-on-Wheels & Go2U (mobile outlets), Pos Laju outlets and service centres, Pos Laju Kiosks, Pos Laju EziBox, Pos Laju Prepaid Dropbox, e-Commerce Hubs, Pos Laju EziDrive-Thru, as well as postal and stamp agents, offering Malaysians the most extensive retail network. 

Throughout the years, Pos Malaysia has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic communications, financial services and supply chain solutions provider. 

Challenged by a high degree of legacy applications in their existing portfolio, the client engaged Minfy to transform POS IT infrastructure to align with the business transformation and execution model. IT operating model that is based on cloud-first, digital-first principles. Drive lower costs, and improve agility, flexibility and innovation to support rapid business changes.